Frank Schwab

I help navigate digital transformation


Low / No Code Technology 




Low-code/no-code development platforms have been around for years, quietly gaining traction. 


In fact, I built this very blog and website using a no-code application on my Mac. This experience has solidified my belief that the biggest question surrounding this technology is not if it will become mainstream, but when it will reach its tipping point. 


These platforms are already empowering individuals without coding expertise to build applications and automate tasks, democratizing access to technology and fostering innovation. Driven by the need for speed, agility, and cost-effectiveness, low-code/no-code solutions allow businesses to respond rapidly to market demands and reduce reliance on specialized developers. 


As large organizations increasingly adopt these tools to drive digital transformation, and as AI and automation further enhance their capabilities, the tipping point seems closer than ever. This shift promises to unlock a wave of creativity, enabling a new generation of "citizen developers" to shape the future of technology.







#SundayThoughts 


#nocode #lowcode 





http://www.FrankSchwab.de


Published in SundayThoughts, all on 17.11.2024 9:30 Uhr. 0 commentsComment here

“No risk, no return”


The phrase "No risk, no return" captures the essence of decision-making in various fields, from business to personal development. It suggests that without taking risks, it is impossible to achieve significant rewards. However, while this concept is widely accepted, it is often misunderstood. People are aware that risk-taking can lead to great returns, but they sometimes overlook the fact that one risky event can wipe out all potential gains. This delicate balance between innovation, risk, and return is at the heart of success, but it requires careful management.


In a world where innovation drives progress, it’s tempting to dive headfirst into uncharted territory. Yet, innovation without thoughtful risk assessment can be disastrous. Risks must be calculated, and the pursuit of new ideas should be grounded in strategic thinking. When innovators take on too much risk without safeguards, a single failure could destroy not only their return but also their chances of recovery. For example, in the financial world, over-leveraging or pursuing speculative investments can result in catastrophic losses that outweigh previous gains.


Therefore, the key to harnessing the benefits of risk is to experiment in a controlled way. This means testing new ideas on a small scale before fully committing to them. Whether in business or in life, controlled experimentation allows individuals and organizations to assess the potential risks and rewards of an innovation before making a significant investment. This approach doesn’t eliminate risk, but it minimizes the chance of an irreversible loss.


Ultimately, balancing innovation, risk, and return requires discipline. It involves a willingness to take chances but also the wisdom to recognize when a risk is too great. By embracing calculated risks and experimenting thoughtfully, one can enjoy the rewards of success without falling prey to the devastating effects of unchecked risk.





#SundayThoughts




http://www.FrankSchwab.de


Published in SundayThoughts, risk, return, innovation, all on 10.11.2024 9:30 Uhr. 0 commentsComment here

Nedbank’s Digital Transformation Journey - digitizing for growth and customer satisfaction

Nedbank, with USD 73.5 billion in assets, serves 7.3 million clients. Since 2010, they've focused on digital transformation, investing heavily in technology. This has led to a 98% increase in digital transactions since 2019 and a 71% decrease in branch transactions. Their Money app boasts 2.3 million active users. Nedbank is committed to sustainability, financial inclusion, and innovation to solidify its position as a leading financial institution in South Africa.



Nedbank has been a leader in the South African banking sector for over a century, and it has consistently adapted to the changing landscape of the industry. In 2023, Nedbank was the fourth largest bank in South Africa, with total assets of USD 73.5 billion, and it had 7.3 million clients. The bank has been on a digital transformation journey since 2010, and it has invested heavily in technology to improve its customer experience and operational efficiency.  





Nedbank's digital strategy is based on the principle of "Digital when you want it; human when you need it." This approach allows customers to choose how they want to interact with the bank, whether it is through digital channels or in person. Nedbank has seen significant growth in its digital customer base and transaction volumes in recent years. In 2023, the bank had 2.9 million digitally active clients, and this number has been increasing by about 11% year over year. The bank's Money app has been particularly successful, with over 2.3 million active users in 2023, up 16% from 2022. In 2023, Money app transaction volumes increased by 18% year over year and by 315% since 2019. 





Overall, digital transactions across all channels were up 12% year over year and 98% since 2019. The increased use of digital channels has allowed Nedbank to reduce its reliance on traditional brick-and-mortar branches. The bank has reduced its branch network from 613 branches in 2017 to 547 branches in 2023. This has resulted in cost savings, which have been partially offset by investments in technology and skills development.  


Nedbank is committed to using technology to improve its customer experience and operational efficiency. The bank is also exploring new ways to use technology to create new revenue streams and improve its risk management capabilities. Nedbank's digital transformation journey is ongoing, and the bank is well-positioned to continue to lead the way in the South African banking sector.  






Nedbank has also achieved a number of other notable accomplishments in recent years. For example, in 2023, the bank was ranked #1 in customer satisfaction by Consulta, a leading South African research firm. The bank has also been recognized for its commitment to sustainability, and it was named the "Most Sustainable Bank in South Africa" by the World Finance Banking Awards in 2022.  


Looking ahead, Nedbank is focused on continuing to grow its digital capabilities and expanding its reach into new markets. The bank is also committed to playing a leading role in the transition to a low-carbon economy. Nedbank is well-positioned for continued success in the years to come.



✍️ Contact me to learn more about the in-depth case study and receive the comprehensive 20+ page report, featuring detailed analysis and multiple informative graphs.



 📧  mailto:frank@frankschwab.de




http://www.FrankSchwab.de




#banking #strategy #digital #digtialtransformation #digitaljourney 





Published in CaseStudy, all on 05.11.2024 9:30 Uhr. 0 commentsComment here

“Constant change”


The concept of a “New Normal” suggests a static state that society will eventually settle into, but in reality, change is the only constant. Throughout history, humanity has faced numerous upheavals, from technological advancements to social revolutions, each reshaping our way of life. The idea that we can reach a point of stability overlooks the dynamic nature of our world. Every new development, whether in science, culture, or politics, brings with it a ripple effect, altering the landscape in unforeseen ways.


For instance, the digital revolution has continuously evolved, from the advent of the internet to the rise of artificial intelligence, each phase bringing new challenges and opportunities. Similarly, global events like pandemics or climate change force us to adapt rapidly, proving that normalcy is a fleeting concept. Our ability to thrive hinges on our adaptability and resilience in the face of these ongoing changes.


Moreover, the pace of change is accelerating, driven by rapid technological progress and interconnected global systems. This constant flux requires a mindset that embraces uncertainty and innovation. Instead of seeking a “New Normal,” we should focus on developing skills and strategies to navigate perpetual change. By doing so, we can better prepare for the future, understanding that stability is not a destination but a journey marked by continuous transformation.





#SundayThoughts




http://www.FrankSchwab.de



Published in SundayThoughts, all on 03.11.2024 9:30 Uhr. 0 commentsComment here

“Wer schreibt, der bleibt.”



I believe in the German proverb "Wer schreibt, der bleibt" – those who write, endure – especially when it comes to wielding influence and gaining clarity of thought. Even in my role as a supervisory board member, there are situations where I prefer to write the minutes myself. This might seem like a trivial task, but controlling the narrative, however subtly, can be crucial. "Wer schreibt, der bleibt" highlights the enduring power of the written word. It's more than just documenting decisions; it's about shaping how those decisions are remembered and interpreted. 


By writing the minutes, I can ensure that the key takeaways, the nuances of the discussion, and even the dissenting voices are captured in a way that reflects my understanding of the meeting. This process of writing itself is invaluable. It forces me to actively listen, to analyze different perspectives, and to synthesize the information into a coherent narrative. In a way, writing the minutes becomes a form of learning and reflection, allowing me to gain a deeper understanding of the issues at hand and to clarify my own thinking. This doesn't necessarily mean manipulating the record, but rather ensuring accuracy and providing a framework for future discussions. The person who writes the minutes controls the narrative, and in doing so, exerts a subtle yet significant influence on the course of events. 


So while others might see it as a chore, I see it as an opportunity to shape the narrative, to learn and refine my understanding, and to ensure that the decisions made reflect the true spirit of the discussion.




#SundayThoughts




http://www.FrankSchwab.de


Published in SundayThoughts, all on 27.10.2024 9:30 Uhr. 0 commentsComment here

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